Support for Job Redesign under Productivity Solutions Grant (PSG-JR)

Breathing new life into your work

What is Job Redesign?

Job Redesign is a process of reconfiguring, enriching, enlarging and simplifying components within a job / role to uplift productivity and drive overall performance of the workforce.

Benefits and Outcomes:

For Your Business

For Your Employees

What are some examples of job redesign?

Illustration 1 – Specialisation in Human Resources (HR) Function

Before Job Redesign, my main responsibilities involves supporting a few business divisions and departments in the administration of HR functions for their staff.

As such, I am usually the go-to-person whenever the staff have any question pertaining to HR matters, e.g. employment terms and conditions, company benefits provisions, HR claims and leave process, etc.

The amount of enquiries per month can be sometimes extensive, as we manage a lot of part-timers based on locations all over the island.

Job Simplification

Chatbots

Job Value Enhancement

Compensation & Benefits

The introduction of engagement chatbots has automated the clarification process, yet retaining the engagement experience of speaking to a person.

With job redesign, my job has been enhanced into a specialised role of HR Specialist (Compensation & Benefits).

With less enquiries coming in, I can devote my time to research, review and update our compensation and benefits package for the staff in my business units to better attract and retain the talents.

Illustration 2 – Specialisation in Early Childhood Teaching Domain

Prior to job redesign, my job requires me to be a teacher, a cleaner, an outreach executive, a PR officer for parents, an admin executive, an event planner, a first aider, and the list goes on…

Given the multiple hats that I wear, coupled with the need to take care of the children during working hours, I often had to bring home administrative work due to the lack of time to complete them in school.

I felt that I’m stuck in this job with little or no opportunities for progression in my career.

Job Simplification

ECCE Smart Solutions

Job Value Enhancement

Curriculum Specialist

With the adoption of Smart Solutions, my core teaching job has been simplified with the elimination of manual / repetitive tasks, such as printing and pasting of written notices in parent communication booklets, documentation of hardcopy children’s portfolio, etc.

With the time saved, my job has been redesigned to become a Teacher – Curriculum Specialist (Coding). This redesigned job allows me to perform higher-value tasks, such as designing coding curriculum and delivering interactive activities that introduce children to the world of coding.

Illustration 3 – Elevation of Duties in the Accountancy Sector

Prior to job redesign, I am expected to assist in the preparation of reports and schedules that are to be delivered to the clients and/or other external parties.

I usually spend a significant amount of time performing data entry work, such as capturing accounting transactions from hardcopy supplier invoices and/or payment vouchers into the Xero accounting software.

Whenever there is a new client, I am also responsible to manually prepare the letter of engagement and email them for approval.

Job Simplification

Robotic Process Automation

Job Value Enhancement

Strategic Business Advisory / Mentoring

As my company leverage on Robotic Process Automation (RPA) tools to automate some of the manual tasks, some of my time was freed up as I now only need to review the outputs of RPA processes and handle complex exceptional cases.

With the time saved, I can now act as an Accounting Client Advisor to provide strategic business advisory services to clients. In addition, I also take on elevated responsibilities to mentor and guide other junior / less experienced accounting client advisor.

Illustration 4 – Multi-Skilling to Perform Other Cross-Domain Functions

Prior to job redesign, I am responsible for taking customers’ orders in a restaurant setting, answering questions on meal items, making recommendations on meal bundles, serving food/beverages to customers, and performing cashiering duties.

In addition to my day-to-day F&B tasks, I also assist the Restaurant Manager with the incoming enquiries from customers who are looking at holding their private events in our restaurant.

Job Simplification

Sales Management System

Job Value Enhancement

Events Management

With job redesign, my job has been enhanced to include a more formalised and specialised role of a F&B Events Executive.

I am now given the additional responsibility of identifying business opportunities. The Sales Management System also allows me to track and follow up on any new sales enquiries. I prepare sales proposals and quotations and ensure that events are executed smoothly. As part of the after-sales service, I follow up on customer concerns and feedback to resolve issues and ensure customer satisfaction for repeat business.

Are there any funding support?

Support for Job Redesign under Productivity Solutions Grant (PSG-JR) was developed by Workforce Singapore (WSG) as part of the existing Productivity Solutions Grant (PSG) to complement and drive both their business and workforce transformation by making job redesign easier.

Eligibility Criteria

All participating enterprises* must fulfil the following criteria:

Registered or incorporated and operating in Singapore; and
Must have at least three local employees (Singapore Citizens and Permanent Residents) at the point of application

All applications will be evaluated on a case-by-case basis.

Participating enterprises will have up to one year from the date of Letter of Offer to complete their PSG-JR project.

*NGOs and non-profit organisations are eligible to apply for PSG-JR.

Funding Support

Eligible enterprises can receive funding of up to 50% (for SMEs) and up to 30% (for non-SMEs) for consultancy services, capped at $30,000 per enterprise. Funding is on a reimbursement basis upon completion of the PSG-JR project. Enterprises will have up to one year to complete the project.

More details can be found on:
https://www.wsg.gov.sg/productivity-solutions-grant-job-redesign.html

On top of the funding support for PSG-JR, eligible enterprises can also tap on the SkillsFuture Enterprise Credit (SFEC) to defray 90% of their out-of-pocket (OOP) expenses. Credit disbursement will be processed in the order of claims filed for the supportable programmes.

Eligible enterprises can tap on a one-off $10,000 credit per firm to cover up to 90% of out-of-pocket expenses on qualifying costs for schemes or training courses that demonstrate support for business or workforce transformation.

Company Case Study

Qualifying Periods		Eligibility Criteria
SFEC (Budget 2020)	1 April 2019 – 31 March 2020 1 July 2019 – 30 June 2020 1 October 2019 – 30 September 2020 1 January 2020 – 31 December 2020	Employers must meet the following conditions over any of the qualifying periods: Have contributed at least S$750 Skills Development Levy (SDL) over a qualifying period; and Have employed at least three Singapore Citizens (SCs) or Permanent Residents (PRs) every month over the same qualifying period; and Have not been qualified at any of the earlier periods.	6.00%^[1]
SFEC Expansion (Budget 2022)	1 January 2021 – 31 December 2021	Employers must meet the following conditions over the qualifying period: Have employed at least three Singapore Citizens (SCs) or Permanent Residents (PRs) every month over the qualifying period; and Have not been previously qualified for SFEC; and Are not in default of their SDL contributions during the qualifying period and do not have an inactive ACRA status during the qualification process.	6.00%^[1]

One example of a client that EON Consulting & Training has worked with for job redesign is GBS (Singapore) Pte Ltd (“GBS”) in the electronics/semiconductor sector. For the job redesign efforts supported through Productivity Solutions Grant-Job Redesign (PSG-JR), GBS was able to redesign the job role of the Human Resource Executive to undertake value-added tasks covering compensation and benefits beyond the role of recruiting, onboarding of new hires and offboarding. More details are given in the article below.

S SIA’s Voice Magazine May issue

How to get started?

What Do I Need to Do Before Contacting a Consultant for Exploratory Discussion?

Review the current situation of your organisation, and consider the following questions:

Contact Us

Contact us to learn more about other examples of job redesign, and how you can embark on a job redesign project within your organisation!

To know more about how to apply for the grant and/or how the scheme can benefit your organisation, click the button below.

Support for Job Redesign under Productivity Solutions Grant (PSG-JR)

Breathing new life into your work

What is Job Redesign?

Job Redesign is a process of reconfiguring, enriching, enlarging and simplifying components within a job / role to uplift productivity and drive overall performance of the workforce.

Benefits and Outcomes:

For Your Business

Improves productivity & reduces operating cost

Improves talent attraction

Becomes less manpower-dependent

Reduces staff attrition rate

Builds stronger employee engagement

Builds deeper staff capabilities

For Your Employees

Better quality jobs

Better job satisfaction

Opportunities to be up-skilled or multi-skilled

Better career prospects

Possible improvement in wage outcomes

Stay employable in changing times

What are some examples of job redesign?

Illustration 1 – Specialisation in Human Resources (HR) Function

Job Simplification

Chatbots

Job Value Enhancement

Compensation & Benefits

Illustration 2 – Specialisation in Early Childhood Teaching Domain

Job Simplification

ECCE Smart Solutions

Job Value Enhancement

Curriculum Specialist

Illustration 3 – Elevation of Duties in the Accountancy Sector

Job Simplification

Robotic Process Automation

Job Value Enhancement

Strategic Business Advisory / Mentoring

Illustration 4 – Multi-Skilling to Perform Other Cross-Domain Functions

Job Simplification

Sales Management System

Job Value Enhancement

Events Management

Are there any funding support?

Support for Job Redesign under Productivity Solutions Grant (PSG-JR) was developed by Workforce Singapore (WSG) as part of the existing Productivity Solutions Grant (PSG) to complement and drive both their business and workforce transformation by making job redesign easier.

Eligibility Criteria

Funding Support

On top of the funding support for PSG-JR, eligible enterprises can also tap on the SkillsFuture Enterprise Credit (SFEC) to defray 90% of their out-of-pocket (OOP) expenses. Credit disbursement will be processed in the order of claims filed for the supportable programmes.

Eligible enterprises can tap on a one-off $10,000 credit per firm to cover up to 90% of out-of-pocket expenses on qualifying costs for schemes or training courses that demonstrate support for business or workforce transformation.

Company Case Study

How to get started?

Review the current situation of your organisation, and consider the following questions:

What are your problem statement(s)?

Have you identified the job role(s) that you hope to redesign?

What outcome(s) do you expect to achieve through the job redesign project?

Contact Us

Contact us to learn more about other examples of job redesign, and how you can embark on a job redesign project within your organisation!

Keep up-to-date with our HR initiatives

Thank you!