Support for Job Redesign under Productivity Solutions Grant (PSG-JR)

Breathing new life into your work

What is Job Redesign?

Job Redesign is a process of reconfiguring, enriching, enlarging and simplifying components within a job / role to uplift productivity and drive overall performance of the workforce.

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Benefits and Outcomes:

For Your Business

Improves productivity & reduces operating cost
Improves talent attraction
Becomes less manpower-dependent
Reduces staff attrition rate
Builds stronger employee engagement
Builds deeper staff capabilities

For Your Employees

Better quality jobs
Better job satisfaction
Opportunities to be up-skilled or multi-skilled
Better career prospects
Possible improvement in wage outcomes
Stay employable in changing times

What are some examples of job redesign?

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Illustration 1 – Specialisation in Human Resources (HR) Function

Tim Yeo
Tim YeoHR Executive (Before Job Redesign)
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Before Job Redesign, my main responsibilities involves supporting a few business divisions and departments in the administration of HR functions for their staff.

As such, I am usually the go-to-person whenever the staff have any question pertaining to HR matters, e.g. employment terms and conditions, company benefits provisions, HR claims and leave process, etc.

The amount of enquiries per month can be sometimes extensive, as we manage a lot of part-timers based on locations all over the island.

Job Simplification


Job Value Enhancement

Compensation & Benefits

Tim Yeo
Tim YeoHR Specialist (Compensation & Benefits)
(After Job Redesign)
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The introduction of engagement chatbots has automated the clarification process, yet retaining the engagement experience of speaking to a person.

With job redesign, my job has been enhanced into a specialised role of HR Specialist (Compensation & Benefits).

With less enquiries coming in, I can devote my time to research, review and update our compensation and benefits package for the staff in my business units to better attract and retain the talents.

Illustration 2 – Specialisation in Early Childhood Teaching Domain

Margaret Lim
Margaret LimPre-School Teacher (Before Job Redesign)
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Prior to job redesign, my job requires me to be a teacher, a cleaner, an outreach executive, a PR officer for parents, an admin executive, an event planner, a first aider, and the list goes on…

Given the multiple hats that I wear, coupled with the need to take care of the children during working hours, I often had to bring home administrative work due to the lack of time to complete them in school.

I felt that I’m stuck in this job with little or no opportunities for progression in my career.

Job Simplification

ECCE Smart Solutions

Job Value Enhancement

Curriculum Specialist

Margaret Lim
Margaret LimTeacher – Curriculum Specialist (Coding)
(After Job Redesign)
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With the adoption of Smart Solutions, my core teaching job has been simplified with the elimination of manual / repetitive tasks, such as printing and pasting of written notices in parent communication booklets, documentation of hardcopy children’s portfolio, etc.

With the time saved, my job has been redesigned to become a Teacher – Curriculum Specialist (Coding). This redesigned job allows me to perform higher-value tasks, such as designing coding curriculum and delivering interactive activities that introduce children to the world of coding.

Illustration 3 – Elevation of Duties in the Accountancy Sector

Raymond Lee
Raymond LeeAccounting Bookkeeping Clerk
(Before Job Redesign)
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Prior to job redesign, I am expected to assist in the preparation of reports and schedules that are to be delivered to the clients and/or other external parties.

I usually spend a significant amount of time performing data entry work, such as capturing accounting transactions from hardcopy supplier invoices and/or payment vouchers into the Xero accounting software.

Whenever there is a new client, I am also responsible to manually prepare the letter of engagement and email them for approval.

Job Simplification

Robotic Process Automation

Job Value Enhancement

Strategic Business Advisory / Mentoring

Raymond Lee
Raymond LeeAccounting Client Advisor
(After Job Redesign)
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As my company leverage on Robotic Process Automation (RPA) tools to automate some of the manual tasks, some of my time was freed up as I now only need to review the outputs of RPA processes and handle complex exceptional cases.

With the time saved, I can now act as an Accounting Client Advisor to provide strategic business advisory services to clients. In addition, I also take on elevated responsibilities to mentor and guide other junior / less experienced accounting client advisor.

Illustration 4 – Multi-Skilling to Perform Other Cross-Domain Functions

Linda Ong
Linda OngService Crew (Before Job Redesign)
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Prior to job redesign, I am responsible for taking customers’ orders in a restaurant setting, answering questions on meal items, making recommendations on meal bundles, serving food/beverages to customers, and performing cashiering duties.

In addition to my day-to-day F&B tasks, I also assist the Restaurant Manager with the incoming enquiries from customers who are looking at holding their private events in our restaurant.

Job Simplification

Sales Management System

Job Value Enhancement

Events Management

Linda Ong
Linda OngF&B Events Executive
(After Job Redesign)
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With job redesign, my job has been enhanced to include a more formalised and specialised role of a F&B Events Executive.

I am now given the additional responsibility of identifying business opportunities. The Sales Management System also allows me to track and follow up on any new sales enquiries. I prepare sales proposals and quotations and ensure that events are executed smoothly. As part of the after-sales service, I follow up on customer concerns and feedback to resolve issues and ensure customer satisfaction for repeat business.

Are there any funding support?

Support for Job Redesign under Productivity Solutions Grant (PSG-JR) was developed by Workforce Singapore (WSG) as part of the existing Productivity Solutions Grant (PSG) to complement and drive both their business and workforce transformation by making job redesign easier.

Eligibility Criteria

All participating enterprises* must fulfil the following criteria:

  • Registered or incorporated and operating in Singapore; and
  • Must have at least three local employees (Singapore Citizens and Permanent Residents) at the point of application

All applications will be evaluated on a case-by-case basis.

Participating enterprises will have up to one year from the date of Letter of Offer to complete their PSG-JR project.

*NGOs and non-profit organisations are eligible to apply for PSG-JR.

Funding Support

Successful projects will be funded at up to 80% of job redesign consultancy cost, capped at $30,000 per enterprise (till 31 March 2022) on a reimbursement basis upon completion of project.

Thereafter, the funding rate will revert back to up to 70% of the JD consultancy cost capped at $30,000.

More details can be found on:

On top of the funding support for PSG-JR, eligible enterprises can also tap on the SkillsFuture Enterprise Credit (SFEC) to defray out-of-pocket (OOP) expenses. Credit disbursement will be processed in the order of claims filed for the supportable programmes.

Eligibility Criteria

Enterprises which meet the following conditions will qualify:

  • Have contributed at least $750 Skills Development Levy (SDL) over a qualifying period
  • Have employed at least three local employees (Singapore Citizens and Permanent Residents) every month over the same period
  • Have not been qualified at any of the earlier periods

There are 4 qualifying periods:

  • 1 April 2019 – 31 March 2020
  • 1 July 2019 – 30 June 2020
  • 1 October 2019 – 30 September 2020
  • 1 January 2020 – 31 December 2020

Funding Support

Eligible enterprises can tap on a one-off $10,000 credit per firm to cover up to 90% of out-of-pocket expenses on qualifying costs for schemes or training courses that demonstrate support for business or workforce transformation.

More details can be found on:

How to get started?

What Do I Need to Do Before Contacting a Consultant for Exploratory Discussion?
Review the current situation of your organisation, and consider the following questions:
What are your problem statement(s)?
Have you identified the job role(s) that you hope to redesign?
What outcome(s) do you expect to achieve through the job redesign project?

Contact Us

Contact us to learn more about other examples of job redesign, and how you can embark on a job redesign project within your organisation!

To know more about how to apply for the grant and/or how the scheme can benefit your organisation, click the button below.